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Rank: Advanced Member
Groups: Registered
Joined: 5/19/2010
Posts: 384
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Hi All
Not happy, had the yearly check with British gas and they have condemed our boiler which they have shut off.
They did this Monday. They came around and quoted yesterday and its only gonna cost 4,477.00.
We are going to get a couple more quotes. as least we have an immersion so have hot water.
Not what we really need at this time of year.
Anne x
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Rank: Advanced Member
Groups: Registered
Joined: 8/1/2010
Posts: 255
Location: hampshire
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That's terrible. Both the cost and lack of heat.  Moral of the tale must be to only check boilers in the summer!! keep warm Sue
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Rank: Advanced Member  Groups: Registered
Joined: 12/4/2009 Posts: 1,524 Location: W. Yorkshire
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Oh no Annie what a shock for you. Do you have some sort of cover out with them? YES I'VE CHANGED, PAIN DOES THAT TO PEOPLE.
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Rank: Advanced Member  Groups: Registered
Joined: 8/25/2010 Posts: 1,289 Location: Buckinghamshire
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hi Annie,
really sorry to hear that, definately worth getting 3 quotes.
hope you find a decent one and get sorted soon.
Suzanne x
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Rank: Advanced Member  Groups: Registered
Joined: 3/8/2010 Posts: 914
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Hi Anne, That's awful news for you, why don't you look around and get a few quotes then get it fitted and get British Gas to maintain it. We have a 3 contract with them which has always served us well. Mind you when we put in a Bosch boiler 5 years ago it burst 8 months after fitting and destroyed 5 rooms of my house 2 weeks before Xmas. It was a nightmare, I could not believe what was happening. So choose carefully. Thinking about you Lorna x 
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Rank: Advanced Member
Groups: Registered
Joined: 12/4/2009
Posts: 2,127
Location: Thornton Cleveleys
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Hi Anne That's bad news at the start of the year  Do get several quotes particularly local tradesmen who can be very competitive and don't have the overheads of British Gas. My brother is a central heating engineer and gets a lot of work from people who have shared your unfortunate experience. Make sure you choose a Corgi registered engineer as they are required to fulfil certain training programmes to keep their skills up to date. Good luck in finding someone suitable and not too expensive! Lyn x
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Rank: Advanced Member  Groups: Registered
Joined: 12/3/2009 Posts: 3,157 Location: Huddersfield
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Hi Anne,
What a dreadful thing to happen at this time of year!
Do get other quotes though. We got a local plumber to power flush our boiler and radiators and it cost only a third of what BG quoted.
Good luck with it and hope you can manage to keep warm!
Doreen xx
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Rank: Advanced Member  Groups: Registered
Joined: 4/20/2010 Posts: 1,749 Location: Somerset
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Hello Anne
I sm so sorry to hear you are without heat. Yes do get a few quotes
they do vary terrifically. I dont think British Gas are particularly cheap
Good luck
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Rank: Advanced Member
Groups: Registered
Joined: 3/4/2010
Posts: 576
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Oh Annie - so sorry to hear this. What a horrible shock. It happened to me in the winter too and is just miserable. Thinking of you and good luck in finding a replacement xx Ailsa
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Rank: Advanced Member
Groups: Registered
Joined: 5/19/2010
Posts: 384
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Hi All
Sitting here freezing.
We have two blokes coming this evening and one tomorrow both have been recommended to us by friends.
Thanks all
Anne x
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Rank: Advanced Member
Groups: Registered
Joined: 5/19/2010
Posts: 384
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Hi All
All sorted. The man who came today was highly recommended by a friend, he took it to pieces cleaned it out thoroughly which I have never seen british gas do, did all the tests and its working perfectly.
I honestly think these people employed by british gas and who come to do the 3 star service are probably given commission if their salesmen get a sale out of it. We phoned British gas and asked for another employee to come out for a second opinion and they refused.
He was corgi registered.
So now lovely and warm.
Anne x
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Rank: Advanced Member  Groups: Registered
Joined: 2/18/2010 Posts: 1,098 Location: farningham kent
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Hi Anne
I am so pleased to hear the news, and glad all is back to normal. You must be livid, by the service of British Gas, it is hard to believe that they wanted to charge you nearly £4500.00 when it was basically a good service of the boiler. These stories never cease to amaze me.
Keep warm, Julia x
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Rank: Advanced Member Groups: Registered
Joined: 12/3/2009 Posts: 3,157 Location: Huddersfield
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Hi Anne,
You are exactly right about British Gas. That is why the employees went on strike recently, because it's all about making sales and meeting targets, they don't care about the customer.
We used to have a service contract with them and every year it was the same........."new regulations" meant we had to pay out for more ventilation or some other work to be done. In the end we had enough and changed to npower who we are very satisfied with and now each annual service doesn't mean more expense!
I'm so glad you have your heating back on.
Love, Doreen xx
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Rank: Advanced Member Groups: Registered
Joined: 4/20/2010 Posts: 1,749 Location: Somerset
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Hello Anne
So pleased you nice and warm again you would need it on if your weather
is as cold as it is here in Somerset -4 tonight .
Rose
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Rank: Advanced Member
Groups: Registered
Joined: 12/3/2009
Posts: 1,035
Location: in a house
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never ever go british gas they are compleat and uter rubbish with a big R christine The chocolate eating housewife ...The washer woman .....naughty lady
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